Call Information
| Call ID | b191d6d4-79e0-4ece-a649-1d5bee268fd3 |
|---|---|
| Agent Type | RTP |
| Invoker ID | INV_dea7835c-aa02-423a-91e9-b690a69a724b |
| Account ID | wsContact_851a8f30-302e-42af-b22f-a9c1cea63563 |
| Tenant ID | ws_0dbc8653-816e-4240-89cf-46f34680a9b8 |
| Caller | FuncTest02 |
| SIP Call ID | kvmon-vitalant-flow-launch-aa7bb9cc-b664-4bf3-8955-bc7b082d3bda@10.50.199.53 |
| Agent Instance ID | Voice-Agent-1 |
| Status | Ended |
|---|---|
| Language | EN |
| Audio Format | ulaw |
| Start Time | 2026-11-01 05:55:01 |
| End Time | 2026-11-01 05:56:07 |
| Duration | 66s |
| Session ID | S_81c8782a-7b52-4cad-b8b1-266acb7b2a19 |
No live agent found for this call. The agent may have already shut down.
Runtime state is only available while the agent is active.
Health Alerts 3
| Condition | Severity | Message | Detected At | Age at Detection |
|---|---|---|---|---|
| CALLER_DEAD_AIR | WARNING | Caller-perceived dead air for 9s (threshold: 8s); recovery ladder: comfort=- redrive=- holdingLine=- terminal=- | 2026-11-01 05:55:50 | 49s |
| CALLER_DEAD_AIR | WARNING | Caller-perceived dead air for 13s (threshold: 8s); recovery ladder: comfort=- redrive=- holdingLine=- terminal=- | 2026-11-01 05:55:15 | 14s |
| CALLER_DEAD_AIR | WARNING | Caller-perceived dead air for 8s (threshold: 8s); recovery ladder: comfort=- redrive=- holdingLine=- terminal=- | 2026-11-01 05:55:10 | 9s |