Call Information
| Call ID | 3f848c96-5a77-4c52-80f3-6d9de35aeb1f |
|---|---|
| Agent Type | RTP |
| Invoker ID | INV_dea7835c-aa02-423a-91e9-b690a69a724b |
| Account ID | wsContact_ce31cff3-aadc-4223-851d-7fed1c366008 |
| Tenant ID | ws_0dbc8653-816e-4240-89cf-46f34680a9b8 |
| Caller | FuncTest02 |
| SIP Call ID | kvmon-vitalant-flow-launch-80066a0d-7801-42bc-8126-3bb2ef07378d@10.50.199.53 |
| Agent Instance ID | Voice-Agent-1 |
| Status | Ended |
|---|---|
| Language | EN |
| Audio Format | ulaw |
| Start Time | 2026-11-01 09:40:00 |
| End Time | 2026-11-01 09:41:09 |
| Duration | 69s |
| Session ID | S_1de29b3b-9f3b-41ce-a4b2-2205996e1651 |
No live agent found for this call. The agent may have already shut down.
Runtime state is only available while the agent is active.
Health Alerts 5
| Condition | Severity | Message | Detected At | Age at Detection |
|---|---|---|---|---|
| RTP_NO_PACKETS_RECEIVED | WARNING | No RTP packets received 69s after media ready (threshold: 15s) | 2026-11-01 09:41:09 | 69s |
| CALLER_DEAD_AIR | WARNING | Caller-perceived dead air for 9s (threshold: 8s); recovery ladder: comfort=- redrive=- holdingLine=- terminal=- | 2026-11-01 09:40:49 | 49s |
| TTS_AUDIO_PENDING_STALL | WARNING | TTS audio pending for 5s (threshold: 5s) | 2026-11-01 09:40:39 | 39s |
| CALLER_DEAD_AIR | WARNING | Caller-perceived dead air for 17s (threshold: 8s); recovery ladder: comfort=- redrive=- holdingLine=- terminal=- | 2026-11-01 09:40:19 | 19s |
| CALLER_DEAD_AIR | WARNING | Caller-perceived dead air for 12s (threshold: 8s); recovery ladder: comfort=- redrive=- holdingLine=- terminal=- | 2026-11-01 09:40:14 | 14s |