Call Information
| Call ID | 215377b9-8ad8-4329-90da-2c2984f302c0 |
|---|---|
| Agent Type | RTP |
| Invoker ID | INV_dea7835c-aa02-423a-91e9-b690a69a724b |
| Account ID | wsContact_6c9e1d2e-b1f5-45d2-9abe-361752a07293 |
| Tenant ID | ws_0dbc8653-816e-4240-89cf-46f34680a9b8 |
| Caller | FuncTest02 |
| SIP Call ID | kvmon-vitalant-flow-launch-a185d802-d765-453d-97e7-c9baf5d03fe9@10.50.199.53 |
| Agent Instance ID | Voice-Agent-1 |
| Status | Ended |
|---|---|
| Language | EN |
| Audio Format | ulaw |
| Start Time | 2026-11-01 08:40:00 |
| End Time | 2026-11-01 08:41:12 |
| Duration | 72s |
| Session ID | S_c47beb41-0e3d-4ebc-a7c5-1040da64b30f |
No live agent found for this call. The agent may have already shut down.
Runtime state is only available while the agent is active.
Health Alerts 2
| Condition | Severity | Message | Detected At | Age at Detection |
|---|---|---|---|---|
| CALLER_DEAD_AIR | WARNING | Caller-perceived dead air for 16s (threshold: 8s); recovery ladder: comfort=- redrive=- holdingLine=- terminal=- | 2026-11-01 08:40:19 | 18s |
| CALLER_DEAD_AIR | WARNING | Caller-perceived dead air for 11s (threshold: 8s); recovery ladder: comfort=- redrive=- holdingLine=- terminal=- | 2026-11-01 08:40:14 | 13s |